DigiFinex Fiat trade has greatly facilitated the circulation of digital currency between users since its launch, which guarantees the convenience of users to enter and exit their assets ,However, in the actual operation process, merchants and users have also encountered many illegal frauds. Hereby collect, once again remind the majority of businesses and users: Beware of fraud!
The common methods of fraud are as follows (the following fraudulent methods are mostly issued at night, please be sure to stay awake when collecting):
1. Multiple orders of the same amount
The buyer uses multiple accounts to place multiple orders with the same amount to the seller, one or several of which are not paid but marked as paid, and urge the seller to release the currency.
Please carefully check the payment amount / payment account / payment channel corresponding to each order, and if you have any questions, you can directly appeal.
2. Forgery false arrivals SMS/screenshots, fake fake WeChat transfer screenshots, ps false bank transfer receipts.
Use PS or send fake SMS, etc., to deceive the seller to pay, and ask the seller to release the currency.
Please check the balance of the payment channel carefully before deciding whether to deposit the currency. Don't release tokens before you see the money!
3. Delayed arrival
The buyer claimed that the payment was made but the payment was delayed and the seller was asked to release the currency. After the seller releases the money, the money cannot be paid on time.
Please do not trust the buyer's words, confirm the receipt of the account and then release the currency.
4. The payment amount is inconsistent with the actual amount.
If the payment is 130 Dollar, the actual payment is 129.1 dollar.
Please verify the amount of each payment accurately, paying particular attention to the decimal point location.
5. The currency has arrived but the complaint says that it has not arrived and ask for a refund.
In this case, please ask the seller to prompt the buyer to go to the off-site assets to verify whether the account is received. If the buyer insists on the account, please wait for the official customer service to intervene, do not refund the money, beware of fraud.
6. Fraud gangs collaborate, fake official customer service / celebrities / well-known teams, etc.
The buyer took the order but did not pay. At this time, someone pretends to be the official customer service, etc., asking the seller to immediately put the coin or the coin to an address. Please do not believe that any seller claims to be an official customer service / celebrity / well-known team members, etc. If you encounter problems, please ask the official telegram group admin (do not trust any information or group that actively declares that you are an official), asks the administrator or submits the work order processing.
Don't trust anyone who claims to be an official, ask the administrator
7. Only do the middleman's fraud
1) The scammer and the seller (business) contact, said to buy coins, ask the seller (business) to place a single order. The scammer contacts another buyer (user), claiming to sell the coin, and asking the buyer (user) to go to the OTC to place an order to place the order. At this point, after the buyer (user) places an order, the fraudster asks the buyer (user) for other reasons to use the other method to remit the money to the fraudster's account. The buyer (user) was cheated.
2 )The scammer contacts the buyer (business), claiming to sell the coin, and asking the buyer (business) to place the order. The scammer contacts another seller (user), saying that he wants to buy coins, and asks the seller (user) to go to the OTC to place an order to place an order. At this point, after the seller (user) places an order, the fraudster asks the buyer (business) for other reasons to use the other method to remit the money to the fraudster's account. The buyer (business) was cheated.
Please do not trust the chat content of WeChat or other social tools. All the user information provided by the official website is subject to change. It is best to confirm the account related remittance information directly by telephone.
1. In case of any problems, please contact customer service in time.
2. After the buyer's payment is completed, if the seller does not confirm the payment for more than 12 hours, the system will automatically enter the appeal.
Join our groups!
English Telegram Group: https://t.me/DigiFinexEN
Chinese Telegram Group: https://t.me/DigiFinexcn
Official Twitter: @DigiFinex
Official Facebook: @digifinex.global
Official Instagram: @digifinex.global
Check us out ;)
Official Blog: https://blog.digifinex.com/
Official Medium: https://medium.com/@digifinex
Official Reddit: https://www.reddit.com/user/DigiFinex/
Official Kakao: https://open.kakao.com/o/giKpLDsb