After Transfer the Digital Assets to the OTC account, DigiFinex users can directly trade them become to the Fiat money through the Fiat Trade(OTC), Currently, the OTC trading supports the USDT , BTC, ETH.
There is no handling fee for the OTC transaction.
The minimum amount of each transaction has to ≥ the minimum “Order Limit” provided by the Bussinesses，Otherwise，the system will warn you to transfer the assets.
1)Has to prove the ID verification, Click here to get how to do ID Verification
2)Has to prove the 2-Factor Authenticator, Click here to get how to set up the 2FA
3)Has to add the Payment Method, Click here to get how to add the Payment Method
3.Transfer Spot account assets to the OTC account:
Before the users sold our their currency through the OTC trading, they need to transfer the assets from the spot trading account to the OTC account
Step 1: Click on Blance and Slide left to OTC Page
-> Click "Transfer In"
Step 2: Choose Currency
->Choose from Spot account to OTC account
->Enter transfers Amount
->Click "Send Code" ,and drag the slider to complete the puzzle，and receive the verification code in your mailbox/phone.
Step 3:Fill in the "OTP" and the "2FA code" in the Pop-up，Click here to get how to set up the 2FA
4.The relevant procedures are as follows:
Step 1: Open the DigiFinex APP and find the "OTC" interface
-> Press the top left option and choose the Crypto currency to Fiat money pair that you want to trade
Step 2: Select the "Sell" tab
-> make sure the Bussiness's payment method you already added
-> Click "Sell" button
Step 3: Input the amount, the system will help you calculate the Fiat money amount automatically
-> Click "confirm" to start the order
(The minimum amount of each transaction has to ≥ the minimum “Order Limit” provided by the Bussinesses,Otherwise the system will warn you to transfer assets)
Step 4: Waiting for buyer pay for you
Step 5: The interface jump to another page automatically when buyer pay the bill-> open your payment method confirm already recieved
-> Click "comfirm" to release currency
Step 6: Click the "confirm"again in the new interface
-> Input the 2FA code and click "confirm"
-> OTC Trade Succeed!
How to ask for help：
Tips, beware of false customer service:
1). Do not provide account password, SMS, Google verification code, WeChat and bank card password to anyone including DigiFinex Exchange Customer Service
2). Please look for the official website: Digifinex.vip & DigiFinex.com
3). Don't click on the unofficial link, beware of computer poisoning information leaks.
4). The DigiFinex exchange staff will not ask you to transfer the payment.
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