1.Why do I need to do ID-Verification(a.k.a KYC)?
Under the MAS Notice PSN02 - Prevention of Money Laundering and Countering the Financing of Terrorism - Holders of Payment Service Licence (Digital Payment Token Service) issued by the Monetary Authority of Singapore, all users of DigiFinex will be required to complete the necessary customer due diligence measures prior to access any services provided by DigiFinex.
2.What is the use of KYC?
1)Prerequisites for OTC trading
2)Prerequisites for participating in most activities of the DigiFinex
3)Raise the daily limit of the coin from 1BTC to 50BTC
3. Video Tutorial
Step 1：Download the APP: Click here to get how to Download the APP
-> Login-in, and click the head icon the the top left corner
->Click Account Security
->Click Identity Verification(KYC)
Step 2：Choose the Identity (At present DigiFinex didn't allow the USA、Singapore、Japanese customer to register)
Step 3：Select gender,enter First name, Last name, select the certified document type (support Passport, ID Card, Driving License), enter ID Number
-> click "Next"（Registration is prohibited under 18 years of age）
Step 4：Upload a photo of your ID (make sure the ID is in HD)
->Then upload a photo of a handheld ID Card + White paper write "digifinex.com"
-> After the upload is completed, wait for approval. Review will be completed in 1-3 business days.
Tips: Hand-held photo requires ID card + Note with handwritten DigiFinex + date of upload. Make sure the uploaded photos are clear and consistent.
Reminder: Please provide authenticate information for verification. Our platform will suspend accounts for false or photoshopped authentication data. Picture formats must be in JPG, PNG f and the size must not exceed 2MB!
How to ask for help：
Tips, beware of false customer service:
1). Do not provide account password, SMS, Google verification code, WeChat and bank card password to anyone including DigiFinex Exchange Customer Service
2). Please look for the official website: Digifinex.vip & DigiFinex.com
3). Don't click on the unofficial link, beware of computer poisoning information leaks.
4). The DigiFinex exchange staff will not ask you to transfer the payment.
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